Sisters & Quilters' Shop Policies


Our Fabrics
All of our fabrics are high quality designer quilting fabrics. We buy first quality, 100%  cotton woven or printed fabrics.  Fabrics are a standard quilting weight used for all types of crafting and are between 40/45 inches (approx 112-114cm) in width unless otherwise stated.  Minky and Specialty Fabrics will have the width and type of fabric listed.

 

Payment
We accept Visa, Mastercard, Discover, American Express, Money Orders, and eChecks via Paypal.

Payment is due at the time of purchase. We will hold your order if you wish to send a money order or pay by e-check.  We cannot ship until we receive your payment. 

Sales tax for Utah residents is 6.6%.

 

 

Shipping
All sewing items will be shipped USPS First-Class Mail or Priority Mail depending on weight. 2 yards or less will be shipped First-Class.  Orders greater than 2 yards will be shipped Priority Flat Rate Mail.   Orders will be shipped within 3 business days of paid order (most items will be shipped by next business day).  We ship most every business day unless we are on vacation.  If there is a problem with your order, you will be notified ASAP by email. 

Amy Butler Bags are shipped within 48 hours.  US residents please allow 3-5 business days for delivery. You will receive an email notification with tracking.


Please make sure your current shipping address is correct on your order and your paypal account.  Sisters & Quilters cannot be responsible for lost, stolen, or undeliverable packages.  We will be happy to assist you with locating your package by providing all relevant shipping information.  Please add signiture confirmation or insurance to your order if you feel it is necessary.

International Customers - You are responsible for any fees incurred through customs.  Please note that "package tracking" is not available beyond customs in some countries.    If you would like any additional mail services, please let us know and we will be happy to assist you.

 

 

Refunds and Exchanges
Refunds or Exchanges are not accepted once the fabric is cut from the bolt.  However, if something isn't right with your order or if your fabric has flaws, please let us know.